FAQ Center

WHAT ARE YOUR STORE HOURS?

Tool Ranch – Lancaster is open from 6:30am to 5:00pm, Monday to Friday.
Tool Ranch – Ontario is open from 7:00am to 5:00pm, Monday to Friday.

DO YOU ACCEPT CREDIT CARDS?

Visa, Mastercard, & Discover.

DOES YOUR STORE OFFER IN-STORE CREDIT?

Yes, we do. The terms are Net 30. A customer must fill out a credit application. Credit approval is at our discretion.

DO YOU SELL TO NON-COMMERCIAL CUSTOMERS?

All are welcome. Homeowners and DIYs come on in.

DO YOU SERVICE ALL TYPES ALL TOOLS?

We service most major brands of electrical and pneumatic tools. We also service most major brands of generators and compressors. We can evaluate any manufacturer brand.

HOW LONG WILL IT TAKE FOR YOU TO REPAIR MY TOOL?

If we have the parts in stock, about 2-3 days. If we have to order parts, about 5-7 days. Please note, we have no control over manufacturers’ backorders. While we have a massive inventory of parts, there are times we have to order particular parts for a repair.

IS THERE A FEE FOR TOOL RANCH TO LOOK AT MY TOOL?

We charge a $10.00 diagnostic fee per tool when the tool is dropped off. If we repair the tool, we credit the $10.00 toward the repair bill. If we do not repair the tool, the fee is non-refundable.

ARE YOU AN AUTHORIZED WARRANTY SERVICE CENTER?

Yes, for Senco, Hitachi, DeWalt, Makita and Porter Cable.

CAN YOU DO WARRANTY REPAIRS FOR TOOLS I DIDN’T BUY AT TOOL RANCH?

No problem. As long as you have the original receipt and if the tool is covered under the manufacturer’s warranty, we will fix the tool under warranty.

DO YOU WARRANTY YOUR REPAIRS?

We offer a 30 day warranty on the repair of the tool.

DO YOU SELL PARTS?

We carry a vast supply of parts for many pneumatic and electrical tools, compressors and generators. Please have a part number when ordering. All parts orders must be prepaid.

DO YOU RENT TOOLS?

We rent a range of pneumatic nailers and staplers, rotary hammers, miter saws, electric and gas compressors, and concrete core rigs. We are always adding to our rental fleet.

DO YOU RENT HARDWOOD FLOOR NAILERS?

We rent a variety of hardwood floor nailers and staplers to attach the following:

  • PRIMATECH P240 – 3/4” hardwood flooring
  • BOSTITCH EHF1838K – 5/16” to 7/16” solid hardwood, 1/2” to 5/8” engineered bamboo flooring
  • PRIMATECH Q55OL – 3/8″ to 3/4″ solid hardwood and engineered & bamboo flooring

 

NOTE: PLEASE BRING IN A SAMPLE OF YOUR HARDWOOD FLOORING SO WE CAN TEST IT OUT WITH THE APPROPRIATE NAILER.

DO YOU DELIVER?

We deliver throughout the WNY area. We also ship product via major carriers and UPS.

IS THERE A CHARGE FOR DELIVERY?

We charge for product shipped via major carriers and UPS. In general, we do not charge for Tool Ranch truck shipments.

CAN I PAY FOR MY ORDER WHEN THE TOOL RANCH TRUCK ARRIVES ON SITE?

No problem. We accept cash, check, or credit card (Visa, MasterCard, Discover).

WHAT OIL SHOULD I PUT IN MY COMPRESSOR PUMP?

Use a non-detergent oil for the pump. 30 weight non-detergent for spring, summer and fall, and 20 weight non-detergent oil for the winter.

WHAT OIL SHOULD I USE FOR MY COMPRESSOR ENGINE?

Use regular 10w30 motor oil.

WHAT OIL SHOULD I USE IN MY PNEUMATIC TOOL?

We carry Tool Ranch Air Tool Oil for all pneumatic tools. We also carry anti-freeze air tool oil for those cold winter months.

WHAT TYPE OF OIL DO I PUT IN MY GAS CUT OFF SAW?

We recommend synthetic 2-stroke oil.

WHAT NAILS ARE USED FOR ACQ LUMBER (PRESSURE TREATED)?

We offer hot dipped galvanized and stainless steel fasteners for use in ACQ lumber.

CAN I USE A HOT DIPPED NAIL TO ATTACH CEDAR SIDING?

We recommend stainless steel ring shank nails when working with cedar siding.

DO YOU HAVE A NAIL GUN THAT WILL DRIVE 3-1/4” NAILS INTO LVL (laminated veneer lumber)?

The Senco SN951XP has proven time and again the ability to set 3-1/4” nails into LVL.

CAN I USE MY FRAMING NAILER TO ATTACH 3/4” THICK FENCING BOARDS?

You must use a fencing nailer. We recommend the Hitachi NV65AH siding/fencing coil nailer. This tool has an adjustable safety and a no-mar tip for precise, clean drives. It has the capacity to shoot up to 2-1/2” nails. For 3/4” fencing boards, we recommend a 1-3/4” x .099 ring shank hot dipped nail. We also carry stainless steel for cedar or for those who wish to have the added protection.

WHAT ARE THE PROS AND CONS OF CLIPPED HEAD NAILS VERSUS FULL ROUND HEAD (FRH) NAILS ?

Clip-heads were the original type of collated (in a strip) nail for air tools. They were first introduced to the market in the late 1960s and they still remain a popular choice in most parts of the USA.

FRH nails came on the scene in the late 80s as a popular product in the earthquake/hurricane markets like the west coast states and the coastal areas in the gulf and east affected by hurricane threat. In these markets, local code changes required many builders to change from the clip-head to the FRH nail. Building inspectors started to discriminate against the use of the clipped-head nail. It was felt the FRH would help prevent an overdrive into shear wall (structural sheathing).

Today, it seems the FRH nails are the dominant format on the West Coast, Florida, and the South Atlantic regions. Again, FRH is the product of choice in the earthquake and hurricane prone markets.

Independent lab research results yield no significant difference in performance between both nail types. Even more important, today’s tools offer a depth-of-drive control feature, so it’s easier for the operator to properly set nails when driving plywood or other sheathing products.

FRH nails come in the strip or coil format. The FRH strips are collated with a plastic material; the coils are collated with wire. Clipped-head nails are only available in a strip format and are collated with paper and adhesive. The FRH strips will leave some plastic debris on your job site, and some plastic chunks embedded into your work surface trapped by the nail head (flagging). The paper-collated clipped-heads are a bit cleaner, some flagging, but most of the paper seems to disappear.

The clipped-head tools have a shorter magazine track because the nails are right next to each other. In addition, the clipped-head tool has more weight forward (slightly nose heavy), which means less recoil. The FRH tools feature a longer magazine track, which protrudes several inches beyond the rear of the tool body. Some users prefer the shorter magazines for the maneuverability they offer, and some users like the longer magazine tools for the exceptional balance.